CUSTOMER CARE

Hi there! I’m so glad you’re here. At Little Builders Dough Co., every playdough kit is handmade by me with love, care, and attention to detail. My goal is to make your experience as wonderful as the play your little one will enjoy.

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If you have any questions, special requests, or concerns about your order, we’re here to help. Whether it’s about choosing the right kit, understanding our shipping options, or following up on your delivery, we’ll do our best to assist quickly and kindly.

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Because each playdough kit is handmade to order, please allow a little time for crafting and packing. We’ll keep you updated throughout the process and notify you when your order is ready for collection or dispatch.

Get in Touch:
Email us at littlebuildersdoughco@gmail.com or send us a message through our Contact Form — I’ll respond within 24–48 hours.

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Thank you for your support!

At Little Builders Dough Co, your privacy and safety come first. We are fully committed to protecting your personal information in line with South Africa’s Protection of Personal Information Act (POPIA).

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Personal Information
We collect only the information needed to process your order — such as your name, contact details, and delivery address. This information is used solely for communication and order fulfillment and is never shared or sold to third parties.

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Secure Payments
All payments are handled through Yoco, a trusted and secure payment platform. Your financial information is encrypted and protected, ensuring we never have access to or store your payment details.

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Safe Play Promise
Our playdough is handmade using non-toxic, child-safe ingredients. Every product is designed with care, but we recommend supervised play for children under 3 years due to small accessories.

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​Your trust means everything to us — from how we protect your information to how we design products that are safe, educational, and joyfully hands-on.

Planning a party, classroom activity, or special event? We’ve got you covered!

When you order 10 or more Little Builders Playdough Kits, you’ll receive an exclusive 20% discount on your total order.

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Our themed kits make perfect party favours, classroom resources, holiday gifts, or sensory play group activities — all handmade, educational, and packed with creative fun.

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To place a bulk order:

1. Send us a message via WhatsApp, Facebook, or email.

2. Let us know your chosen themes and quantities

3. We’ll confirm your discount and send a Yoco invoice with your shipping quoted separately, based on parcel size and delivery location

Bulk discounts apply automatically to orders of 10 kits or more.

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